Quality Assurance & Supervision

For agency supervisors, it’s vital to have thorough oversight of all employee activities as well as client incidences. With the Quality Assurance and Supervision module, you can take care of both with employee performance tools and reports that track any client issues.

Manage Employee Assignments and Performance

Supervisors can create and evaluate employee performance reviews, including positive recognition, disciplinary actions, restrictions and suspensions.

Review Reports & Track Crises

Client health and safety is the top priority for every agency. This module enables you to create and track crisis reports, as well as conduct root analyses for incident reports and medication variances. With the information at hand, supervisors can make more informed decisions about client care.

Update News & Events on Portal Home Page

With this module, you can add a customizable home screen on which you can post news, announcements and other content for every employee to see when they log in.